Privacy Policy

Pachamama Studio — Heidi Reeves

Website: www.pachamamastudio.com

Effective date: June 2, 2026

Last updated: June 11, 2026

We treat your information the way we treat everything in this work — with care & respect. This policy explains, plainly, what we collect, why, and the choices you have.

This Privacy Policy describes how Pachamama Studio ("we," "us," "our"), operated by Heidi Reeves, collects, uses, and protects your personal information when you visit www.pachamamastudio.com (the "Site"), book sessions, take our quiz, subscribe to our newsletter, or otherwise engage with us. By using the Site, you agree to this policy.

1. Information We Collect

Information you give us directly:

- Contact details — your name and email address when you fill out the contact form, subscribe to The Threshold newsletter, or reach out to us.

- Quiz responses — the answers and any information you provide when taking the Medicine Wheel Archetype Quiz, along with the email address you use to receive your results.

- Booking and account information — details needed to schedule and deliver sessions, programs, immersions, or retreats.

Health and personal information you choose to share — if, in the course of working with us, you share health history, intentions, or personal circumstances relevant to your practice. We treat this as confidential and use it only to serve you. (See "Sensitive Information" below.)

- Payment information — when you purchase a session, program, retreat, or product. Payments are handled by secure third-party payment processors; we do not collect or store your full card number.

Information collected automatically:

Usage and device data — such as your IP address, browser type, pages visited, and time spent, collected through cookies and similar technologies and through our website and analytics providers.

2. Sensitive Information

Any health, wellness, or deeply personal information you share with us is treated as confidential and used only to support your sessions and care. We do not sell this information, and we do not share it except as needed to provide a service you have requested (for example, coordinating a retreat) or as required by law. Please share only what you are comfortable sharing. Note that we are not a HIPAA-covered entity, and energy-healing notes are not medical records.

3. How We Use Your Information

We use your information to:

- Provide, schedule, and deliver our sessions, classes, programs, retreats, and products

- Send your quiz results and related follow-up materials

- Respond to your inquiries and communicate with you

- Send The Threshold newsletter and other communications you have opted into

- Process payments and keep records

- Operate, maintain, and improve the Site

- Comply with legal obligations and protect our rights

4. Legal Bases (for visitors in the EU/UK)

Where applicable, we process your information based on your consent (for example, newsletter sign-up), the performance of a contract (delivering services you purchased), our legitimate interests (operating and improving our work), and legal obligations.

5. How We Share Your Information

We do not sell your personal information. We share it only with:

- Service providers who help us operate — for example, our website and customer-relationship platform, email and newsletter tools, scheduling tools, analytics providers, and payment processors. These providers may access your information only to perform services on our behalf.

- Legal and safety — when required by law, or to protect the rights, safety, or property of Pachamama Studio, our clients, or others.

- Business transfers — if our business is ever sold or reorganized, information may transfer as part of that transaction.

6. Cookies & Tracking

The Site uses cookies and similar technologies to function properly, remember your preferences, and understand how the Site is used. You can control cookies through your browser settings, though some features may not work as well if you disable them.

7. Email Marketing & Your Choices

When you subscribe to The Threshold or opt in through our forms, you'll receive emails from us. You can unsubscribe at any time using the link in any email or by contacting us directly. We honor opt-out requests promptly.

8. Data Retention

We keep your information only as long as needed for the purposes described here, to maintain our records, or to meet legal requirements. When it is no longer needed, we delete or anonymize it.

9. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on where you live, you may have rights to:

- Access the personal information we hold about you

- Request correction or deletion of your information

- Opt out of marketing communications

- Withdraw consent where processing is based on consent

(For California residents) Know what categories of information we collect and how it's used, request deletion, and not be discriminated against for exercising your rights. We do not sell your personal information.

(For EU/UK residents) Exercise rights under the GDPR/UK GDPR, including data portability and the right to lodge a complaint with a supervisory authority.

To exercise any of these rights, contact us using the details below. We will respond as required by applicable law.

11. International Visitors

We are based in the United States, and your information is processed here. If you access the Site from outside the U.S., you understand your information may be transferred to and processed in the U.S., where data protection laws may differ from those in your country.

12. Children's Privacy

The Site and our services are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with information, please contact us, and we will delete it.

13. Third-Party Links

The Site may link to other websites and platforms. We are not responsible for their privacy practices. Please review the privacy policies of any third-party sites you visit.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted to the Site with a revised "Last updated" date. We encourage you to review it periodically.

15. Contact Us

Questions, requests, or concerns about your privacy? Reach us at:

Pachamama Studio — Heidi Reeves

Email: [email protected]

Hailey, Idaho, USA

www.pachamamastudio.com